🔧 Assistance: I Want You to Set Up My Custom Domain

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This section applies to TaxDome Pro! pricing plan only. You can upgrade anytime.

By utilizing a standalone web domain, you can remove .taxdome.com from the address. For example - if you own the domain name of Sampletax.com - you can make it so that your login page is sampletax.com/app. We'll help set up that cost-effective solution with ease.

Follow these steps:

1. Go to Settings, then Firm Settings. In the Editor Access pane, toggle on Allow Support Team to set up custom domain and landing, then click Save.

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Note! By default, access is given for one month, but you can select a different amount of time.

Your TaxDome support person will be able to view and edit data in the Custom Domain pane and Site section of your firm’s portal Settings section.

2. Share your domain access with our support team. Nearly all domain registrars allow sharing access to your domain with another user. Once you’ve shared it with help@taxdome.com, we’ll be able to set up your DNS—but we won’t be able to see or change your account information, such as payment methods and passwords.

Refer to your domain registrar’s specific instructions:

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Tip! Unfortunately, some domain registrars don’t provide access to DNS settings to any user but the site owner. If that is the case, set up your DNS for yourself or share your account information with us and change your password when we're done.

3. Fill in the form to let us know that you’re ready—then we’ll take it from there.

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